Conflict Resolution

NEW!! The Book of Agreement: 10 Essential Elements for Getting the Results You Want by Stewart Levine. Stewart Levine continues to break the mold as he lays out a practical way to make agreements that work…without all the legal mumbo-jumbo. Included in this book are 30 model agreements for business, professional, and personal use, as well as one for teams. I read this book in its manuscript form and was excited by its implications for reducing misunderstanding and conflict.

Getting to Resolution: Turning Conflict Into Collaboration by Stewart Levine
Stewart Levine has done us all a big favor by writing this book. He shows clearly that our present methods of conflict resolution are largely ineffective...and expensive! Having spent his entire career as a lawyer, management consultant, mediator and trainer, Stewart shares his conflict resolution process in a book that was a top ten bestseller in 1998. 

The Eight Essential Steps to Conflict Resolution : Preserving Relationships at Work, at Home, and in the Community
by Dudley Weeks  

Anger at Work : Learning the Art of Anger Management on the Job
by Hendrie, Phd Weisinger